Terms of service
Last updated: January 20, 2026
Welcome to Zulkra. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.
1) General Information
This website is operated by Zulkra (“Zulkra”, “we”, “us”). Throughout the site, the terms “we”, “us”, and “our” refer to Zulkra.
Zulkra offers this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform and secure payment processing compliant with PCI DSS standards.
2) Eligibility and Use of the Online Store
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have the consent of a parent or legal guardian.
You may not use our Services for any illegal or unauthorized purpose, nor violate any applicable laws.
Transmission of viruses, malware, or any destructive code is strictly prohibited. Any breach of these Terms may result in immediate termination of your access.
3) General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Payment information is processed through PCI-DSS–compliant providers. Zulkra does not store full credit card details.
4) Accuracy of Information
Information on this site is provided for general purposes only. We do not guarantee that it is accurate, complete, or current.
We reserve the right to correct errors, inaccuracies, or omissions (including pricing or availability) and to cancel affected orders.
5) Modifications to the Service and Prices
Prices are subject to change without notice.
We may modify or discontinue the Service, in whole or in part, at any time without liability to you or third parties.
6) Products and Availability
Certain products may be available exclusively online and in limited quantities.
We make reasonable efforts to display product colors accurately, but we cannot guarantee that your device’s display will be accurate.
We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.
7) Orders, Billing, and Accounts
We reserve the right to refuse or cancel orders, including those suspected of fraud or unauthorized resale.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
8) Shipping, Risk of Loss, and Delivery Times
Products may be shipped from warehouses located in the United States or from authorized international fulfillment centers, depending on availability.
Delivery times are estimates and may vary due to destination, inventory availability, customs processes, or other external factors.
Risk of loss transfers to the customer once the carrier confirms acceptance of the shipment.
Please refer to our Shipping Policy, Refund Policy, and Privacy Policy for additional details.
9) Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy available on the website.
10) Third-Party Tools and Services
We may provide access to third-party tools or integrations. These are provided “as is” without warranties, and we are not responsible for your use of such tools.
11) User Content
If you submit reviews, comments, or other content, you grant us the right to use such content without obligation of compensation, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, offensive, or violates third-party rights.
12) Intellectual Property
All content on this site, including text, trademarks, logos, images, and design, is the property of Zulkra or its licensors and is protected by applicable intellectual property laws.
A limited license is granted to access and use the site for personal, non-commercial purposes only.
13) Prohibited Uses
You may not use the site or its content for unlawful, fraudulent, defamatory, discriminatory, or harmful purposes, or to interfere with the security or operation of the site.
14) Disclaimer of Warranties and Limitation of Liability
The Service is provided “as is” and “as available.”
To the maximum extent permitted by law, Zulkra shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Service or purchase of products.
15) Indemnification
You agree to indemnify and hold harmless Zulkra, its affiliates, and employees from any claim arising from your use of the Service or violation of these Terms.
16) Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control.
17) Severability and Waiver
If any provision is deemed invalid, the remaining provisions shall remain in effect.
Failure to enforce any right shall not constitute a waiver.
18) Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Florida, United States.
Any disputes shall be resolved in the competent courts of Miami-Dade County, Florida.
19) Changes to These Terms
We may update these Terms at any time by posting a revised version on the site.
Continued use of the Service constitutes acceptance of the updated Terms.
20) Electronic Communications
You consent to receive electronic communications related to orders, your account, and legal notices.
21) Entire Agreement
These Terms and our Policies constitute the entire agreement between you and Zulkra regarding use of the Service.
22) Contact Information
Primary email: support@zulkra.com
Alternative email (temporary): zulkra.contacto@gmail.com